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Shipping and Returns

U.S. Returns & Refunds Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased from the U.S. harmoniceternity.com Store: You have 30 calendar days to return an item from the date you received it.

Only items that have been purchased directly from harmoniceternity.com Online Store can be returned. Harmonic Eternity products purchased through other retailers or wholesale distributes, must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you're returning is repackaged not pen or damages. Items ordered on the U.S.harmoniceternity.com that arrived open, damaged or are incorrect cannot be returned to any U.S. customers

How to Return an Item

Send the item to 11966 ¾ Saticoy St, North Hollywood Ca, 91615 with your user name, e-mail, you have 30 calendar days to return an item from the date you received it.

Refunds

Once we receive your item, a refund is initiated immediately to your original payment method, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method.

We only return the total of the product, we do not return shipping cost.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Exchange an Items

If you purchased your item from harmoniceternity.com, Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability.

You have 30 calendar days to exchange an item from the date you received it.

Only items that have been purchased directly from harmoniceternity.com Online Store can be returned. Harmonic Eternity products purchased through other retailers or wholesale distributors, must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you're exchanging is repackaged not pen or damages. Items ordered on the U.S.harmoniceternity.com that arrived open, damaged or are incorrect cannot be returned to any U.S Customers

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